FAQ

Here are some of the most common questions we receive regarding our APIs. Please reach out to us if you have a question that is not included in this FAQ. We are happy to help!

Can I develop using the preview developer portal?

Yes! The preview developer portal functions the same as production AHWS. You can fully develop your application within preview. Once you are ready for production, you will only need to change your credentials and endpoints.


Are images available through the APIs?

Sorry to let you down, but we don’t support images at this time. Is this important to you? Email Us to tell us why.


What type of authentication is used in AHWS?

We use OAuth2. You can find all the information necessary to authenticate using our authentication guide.


Is AHWS going to replace I-Server?

Nope. I-Server is a fundamental integration framework for classic Delphi properties. In fact I-Server is necessary for classic Delphi properties to integrate with AHWS. Please keep that in mind as you develop your solutions for specific hotels.


What do I do if I am ready to test with a customer?

If a customer requires testing the integration before going into production, we can setup a release environment for you to connect to.


Where can I go for help with AHWS?

You have a few options. You can tweet us, write on Stack Overflow, or email us directly.


What product versions support AHWS Events APIs?

  • Delphi: 9.2.1 and above are supported
  • I-Server: 1.61, 2.0, 2.1 are supported
  • Delphi.fdc: All current R Series versions are supported